At VPSgrid.net, we stand behind the quality of our infrastructure. To ensure our new clients can test our KVM VPS performance with confidence, we offer a 7-Day Money-Back Guarantee.
Policy Breakdown:
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Eligibility: This guarantee applies to first-time customers only.
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Timeframe: Refund requests must be submitted via a billing ticket within 7 days of the initial service activation.
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Exclusions: Please note that certain add-ons, such as specific software licenses or additional IP addresses, may be non-refundable due to external provider costs.
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Abuse: Accounts found in violation of our Terms of Service (TOS) are not eligible for refunds.
Support: If you have any questions about our refund process or your eligibility, please reach out to us at billing@vpsgrid.net.