How VPSGrid Billing Works
How VPSGrid Billing Works Short answerVPSGrid bills through the WHMCS client area at billing.vpsgrid.net. Services renew on a prepaid cycle; invoices are created before…
Billing & Account
Invoices, payments, upgrades, cancellations, and account management.
How to Pay an Invoice
How to Pay an Invoice Short answerLog in at billing.vpsgrid.net, go to Billing → My Invoices, open an unpaid invoice, click Pay Now, choose or add a payment method, and…
Why Your Payment Failed
Why Your Payment FailedShort answerDeclines, bank blocks, card details, fraud checks, retry steps. VPSGrid provides unmanaged hosting — you administer the guest OS,…
How to Update Your Payment Method
How to Update Your Payment MethodShort answerAdd/remove card, default payment method, security. VPSGrid provides unmanaged hosting — you administer the guest OS,…
How Renewal Invoices Work
How Renewal Invoices WorkShort answerRenewal generation, due dates, service continuity. VPSGrid provides unmanaged hosting — you administer the guest OS, applications, and…
What Happens If an Invoice Becomes Overdue?
What Happens If an Invoice Becomes Overdue?Short answerGrace period, reminders, suspension risk, payment recovery. VPSGrid provides unmanaged hosting — you administer the…
How Promotions and Discounts Work
How Promotions and Discounts WorkShort answerFirst-month discounts, renewal pricing, add-on exclusions. VPSGrid provides unmanaged hosting — you administer the guest OS,…
How Taxes Are Calculated
How Taxes Are CalculatedShort answerLocation-based taxes, invoices, business records. VPSGrid provides unmanaged hosting — you administer the guest OS, applications, and…
How to Download Invoices and Receipts
How to Download Invoices and ReceiptsShort answerClient area steps, PDF invoices, accounting. VPSGrid provides unmanaged hosting — you administer the guest OS,…
Refund Policy Overview
Refund Policy Overview Short answerEligible VPS services may qualify for a 7-day money-back guarantee from initial activation. Many other items are non-refundable.…
How to Change Account Details
How to Change Account Details Short answerLog in at billing.vpsgrid.net, open Account → Account Details, update your profile fields, and save. Change your password and…
How to Cancel a Service
How to Cancel a Service Short answerBack up anything you need, open Services → My Services, select the product, click Request Cancellation, choose immediate or…
