Article 6.2 — VPS Grid Abuse Policy
Short answerSpam, phishing, DDoS, unauthorized scanning, and illegal content violate policy. Respond to abuse notices promptly; full terms at vpsgrid.net/legal.
Overview
VPSGrid protects network integrity for all customers. You secure your VPS and are responsible for traffic from your IPs.
Prohibited activities
- Unsolicited bulk email and open-relay abuse
- Phishing, malware, or C2 hosting
- DDoS or deliberate flooding
- Port scanning or unauthorized access attempts
- Illegal content or activity
Enforcement
Confirmed violations may cause immediate suspension without refund. Respond to abuse mail via ticket with remediation proof.
Full terms: vpsgrid.net/legal. Security scope: Security Responsibilities on Unmanaged VPS.
Port 25 outbound is restricted — Port 25 SMTP Policy.
Frequently Asked Questions
I received an abuse notice — now what?
Reply via ticket immediately with remediation steps and patched versions. Do not ignore abuse mail.
Can I send newsletter email?
Only with compliant opt-in lists via authenticated relays — not open port 25 bulk SMTP.
Related Articles
Need More Help?
Search this knowledgebase for related guides. If the issue persists, open a ticket at billing.vpsgrid.net with your service ID, primary IP, and steps already tried. See What Information to Include in a Support Request and Security Responsibilities on Unmanaged VPS for scope and required details.
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