Article 2.5 - Power Controls (Boot / Reboot / Shutdown)
Short answerMy Services → VPS → Boot/Shutdown/Reboot. Shutdown uses ACPI when possible; Reboot for hung Active VMs.
Overview
Power controls work when guest OS is unresponsive. Boot for Offline; Reboot for hung Active; Shutdown for maintenance.
Details: How to Stop and Start Your VPS.
Frequently Asked Questions
Does VPSGrid manage my guest OS?
No. VPSGrid provides unmanaged KVM VPS hosting. You administer the guest OS, applications, firewall, and data unless a separate managed product is documented on your account.
What should I include in a support ticket?
Include your service ID, primary IP, exact error text, and steps already tried. See What Information to Include in a Support Request.
Related Articles
Need More Help?
Search this knowledgebase for related guides. If the issue persists, open a ticket at billing.vpsgrid.net with your service ID, primary IP, and steps already tried. See What Information to Include in a Support Request and Security Responsibilities on Unmanaged VPS for scope and required details.
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