Article 2.2 — Using the noVNC Console
Short answerClient Area → VPS → Console/noVNC. Fix guest firewalls, read boot errors, or reset passwords when network login fails.
Overview
noVNC provides direct console access from your browser — useful when SSH/RDP is blocked by guest firewall rules.
Steps
- My Services → VPS → open Console or noVNC.
- Log in at the guest OS prompt.
- Fix firewall or sshd, then return to SSH/RDP for daily use.
Frequently Asked Questions
Does VPSGrid manage my guest OS?
No. VPSGrid provides unmanaged KVM VPS hosting. You administer the guest OS, applications, firewall, and data unless a separate managed product is documented on your account.
What should I include in a support ticket?
Include your service ID, primary IP, exact error text, and steps already tried. See What Information to Include in a Support Request.
Related Articles
Need More Help?
Search this knowledgebase for related guides. If the issue persists, open a ticket at billing.vpsgrid.net with your service ID, primary IP, and steps already tried. See What Information to Include in a Support Request and Security Responsibilities on Unmanaged VPS for scope and required details.
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